Quality Inn & Suites Matthews - Charlotte

Good location, close to activities but not in the middle of it. It was obviously clean, smelled and looked clean. Simple updates for a well kept appearance, comfortable.

Although there was a limited breakfast bar, the food was good overall especially the waffles. The juice was good and did not taste watered down either like most hotels. The hotel was clean and you can tell it’s just been remodeled. The only problem we had was flushing the toilet. It made this loud noise that scared the mess out of me when I first flushed it. I thought I broke it, it sounded so bad. Overall, we enjoyed our stay and its location was very convenient to our destinations. I will stay again!

The hotel was very nice and comfortable. Everyone we encountered was so friendly. The location was easy to get in and out of and I like the fact that there was exterior and interior room options. Would have loved it even better if the room we had came with 2 queen beds instead of 2 fulls. But overall it was a great stay.

The two front desk staff members I talked to were incredibly friendly, helpful, and resolved the few issues that I had immediately. Great staff!

Although the property is in the midst of renewal, I was pleasantly surprised by the room I received. Very pleasing to the eye with new flooring, paint etc to create a welcome feeling. Also surprised to find a welcome note with a coffee cup filled with candy from the staff. I was told at check in that I was the first guest to stay in the new updated rooms. although I did not get the names of all the employees, Ricky handled all my questions with a smile. Thank you for the popcorn, it was just what I needed.