Quality Inn & Suites Matthews

Although there was a limited breakfast bar, the food was good overall especially the waffles. The juice was good and did not taste watered down either like most hotels. The hotel was clean and you can tell it’s just been remodeled. The only problem we had was flushing the toilet. It made this loud noise that scared the mess out of me when I first flushed it. I thought I broke it, it sounded so bad. Overall, we enjoyed our stay and its location was very convenient to our destinations. I will stay again!

Although the property is in the midst of renewal, I was pleasantly surprised by the room I received. Very pleasing to the eye with new flooring, paint etc to create a welcome feeling. Also surprised to find a welcome note with a coffee cup filled with candy from the staff. I was told at check in that I was the first guest to stay in the new updated rooms. although I did not get the names of all the employees, Ricky handled all my questions with a smile. Thank you for the popcorn, it was just what I needed.

They were very friendly, but I had a problem with the booking and had to double pay and I am now waiting on a response to how it will be resolved.

The staff at the Quality Inn in Matthew’s was the best part of my stay. The cleanliness of the rooms common areas breakfast bar and cafeteria was outstanding. The friendliness and staff kindness was monumental to my good spirits. I was under a lot of stress due to relocating to Charlotte from Miami and the staff eased my burdens.

Even with the ongoing renovations, we had a very pleasant stay. I got to enjoy the pool each day and the room was nice and quiet when we returned in the evening