Quality Inn & Suites Matthews
What Guests Say
Although there was a limited breakfast bar, the food was good overall especially the waffles. The juice was good and did not taste watered down either like most hotels. The hotel was clean and you can tell it’s just been remodeled. The only problem we had was flushing the toilet. It made this loud noise that scared the mess out of me when I first flushed it. I thought I broke it, it sounded so bad. Overall, we enjoyed our stay and its location was very convenient to our destinations. I will stay again!
Lisa
May 2024
The property was very clean, the staff was friendly and the hotel has a great location. For an overnight stay it was great! Our room was in the third floor on the back, and it was quiet, which we appreciated a lot. The breakfast was good, classic hotel breakfast. If need, I would stay again there.
Layra
February 2025
The hotel was very nice and comfortable. Everyone we encountered was so friendly. The location was easy to get in and out of and I like the fact that there was exterior and interior room options. Would have loved it even better if the room we had came with 2 queen beds instead of 2 fulls. But overall it was a great stay.
Jessica
May 2024
Although the property is in the midst of renewal, I was pleasantly surprised by the room I received. Very pleasing to the eye with new flooring, paint etc to create a welcome feeling. Also surprised to find a welcome note with a coffee cup filled with candy from the staff. I was told at check in that I was the first guest to stay in the new updated rooms. although I did not get the names of all the employees, Ricky handled all my questions with a smile. Thank you for the popcorn, it was just what I needed.
Jane
May 2023
Folks (teens?) in room next door were loud and rowdy around midnight. I called management and met them in the hall. The night desk attendant dealt with the issue immediately. The kids left, I went back to sleep, all good. Thanks!
Marissa
October 2024
They were very friendly, but I had a problem with the booking and had to double pay and I am now waiting on a response to how it will be resolved.
Christine
July 2023
Location was right where I needed to be. I was staying in the new construction area so that part was good.
Tamara
May 2023
The staff at the Quality Inn in Matthew’s was the best part of my stay. The cleanliness of the rooms common areas breakfast bar and cafeteria was outstanding. The friendliness and staff kindness was monumental to my good spirits. I was under a lot of stress due to relocating to Charlotte from Miami and the staff eased my burdens.
Hector
August 2022
Breakfast was great!! I love that you can make your own waffles. I would prefer ham instead of sausage though
Suzanne
June 2024
Even with the ongoing renovations, we had a very pleasant stay. I got to enjoy the pool each day and the room was nice and quiet when we returned in the evening
Kathiann
June 2023
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